Privacy Policy of Zanzi Trips

1. Introduction

Zanzi Trips we committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect the personal information we collect from our clients, website visitors, and other individuals interacting with our services.

2. Information We Collect

• Personal Information: When you book a tour or request information from us, we may collect personal information such as your name, email address, phone number, and billing details.

• Travel Details: We may collect information related to your travel preferences, dietary requirements, and medical conditions to facilitate your tour arrangements.

• Website Usage Data: When you visit our website, we may collect data about your IP address, browser type, pages visited, and other analytics data using cookies and similar technologies.

3. How We Use Your Information

• To Provide Services: We use your personal information to process bookings, communicate with you about your tour, and provide customer support.

• Marketing Communications: With your consent, we may send you promotional emails about our services, special offers, and updates.

• Improving Our Services: We analyze website usage data to improve our website functionality, understand customer preferences, and enhance user experience.

4. Sharing Your Information

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as hotels, transport providers, and tour guides.

• Legal Compliance: We may disclose personal information when required by law or to protect our rights and safety.

5. Data Security

• We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration.

• Access to your personal information is restricted to employees and authorized service providers who need it to perform their duties.

6. Your Rights

• You have the right to access, correct, or delete your personal information. You may also request restrictions on how we process your data or object to certain processing activities.

• You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link provided in our emails.

7. Data Retention

• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

• Your personal information may be transferred to and processed in countries outside of your own, where data protection laws may be different. By providing us with your information, you consent to such transfers.

9. Changes to this Privacy Policy

• We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

By using our services or providing us with your information, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and disclosure of your personal information as described herein.